Privacy Policy

1. Overview and Scope

This Privacy Policy governs the operations of Null Web Solutions ("we," "our," or "us"), operating via nullwebsolutions.in and its subdomains, including crm.nullwebsolutions.in. We provide digital marketing, search engine optimization (SEO), web strategy, and business software tools.

We are dedicated to safeguarding client and visitor privacy and strictly comply with global data standards and the Google API Services User Data Policy regarding data accessed via third-party integrations.

2. Information We Collect

We collect personal and technical information directly from you when you submit forms, contract our services, or use our CRM tools:

• Direct Information: Name, work email address, phone number, company name, and service project details submitted through our contact and onboarding forms.
• Technical Data: IP address, device specifications, browser type, and interaction metrics gathered via security logs and basic operational cookies.
• Connected Account Data: Authentication tokens and specific calendar schedule metadata when you explicitly link your account with our scheduling and CRM tools.

3. Google API User Data Policy & Limited Use Disclosure

When you authenticate using your Google Account or grant access to Google APIs (such as the Google Calendar API) on crm.nullwebsolutions.in, our use of that data is subject to strict limitations:

• Access and Purpose: We access your Google account profile (email, name) solely for user authentication and your Google Calendar solely to schedule, manage, and prevent double-booking for consulting meetings.
• Limited Use Compliance: Null Web Solutions' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• No Human Inspection: No human at Null Web Solutions reads your private calendar event contents unless you grant explicit prior permission for technical support, it is necessary for security reasons (such as investigating a bug or abuse), or it is required to comply with applicable law.
• No Data Sale or Advertising: We never sell Google user data to third parties, brokerages, or advertisers. We do not use Google workspace data or calendar events for serving advertisements or training generalized artificial intelligence/machine learning models.

4. How We Use and Share Information

Data collected is used exclusively for:

• Delivering marketing, SEO consulting, web engineering, and client portal operations.
• Automating appointment scheduling between you and our consulting team.
• Invoicing, client account maintenance, and responding to inquiries.

We do not sell, rent, or lease your personal data. Data is shared with third parties only when necessary to provide hosting, database infrastructure, and email delivery, or if required by court order or applicable law.

5. Data Storage, Retention, and Security

We maintain strict administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, or disclosure. OAuth tokens are encrypted at rest using industry-standard cryptography. We retain your data only for as long as your account remains active or as needed to provide you with ongoing services.

6. Data Deletion and Revocation Rights

You retain absolute control over your connected accounts and personal information:

• Revoke Google Access: You can disconnect Null Web Solutions access at any time through your Google Security Settings.
• Request Complete Deletion: You can request immediate and permanent deletion of your CRM records, tokens, and submitted contact data by emailing us at [email protected]. All associated records will be purged within 30 business days.

7. Contact Information

For questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer: